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Safety Health and Environment Intra Industry Benchmarking Association
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Question 765 June 2012

Building a trusting culture

Recognising that a trusting environment is essential to building a positive safety culture, we want to be able to respond positively to any perception of a blame culture in any part of our organisation.

We have already introduced the concept of felt leadership to our managers and are looking for practical steps and initiatives to make these commitments real to create trust.

Can you share any innovative approaches you've taken in this area?

[sheiiba: 'felt leadership' is Leadership that has to be felt and visible on site]

Additional Questions post Golden rules response
1. What prompted you to introduce the golden rules?
2. What has been the impact?
3. How often are these breached and what are the outcomes?
4. Who does the governance

Thanks again for taking the time to share your good practice.


The following 4 companies answered this question and a document was supplied:

  • AWE Plc
  • AWE Plc
  • De La Rue plc
  • Scottish Power plc
  • "Golden Rules"

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