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Safety Health and Environment Intra Industry Benchmarking Association
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Question 605 March 2008

Lone Working in offices - rules

We recently moved to a new office which has no on site security presence out of hours. On Saturday mornings one of our customer service team works alone in the office taking phone calls. I would be interested to know if other Sheiiba members would allow this situation or do they have procedures which require say at least two people to be present.

We had a break in recently one weekend and are reviewing our risk assessment to identify further appropriate control measures.


The following 5 companies answered this question and 2 documents were supplied:

  • B & Q plc
  • Environment Agency
  • First TransPennine Express
  • First TransPennine Express
  • Lloyds Banking Group
  • "FTPE lone worker risk assessment"
  • "Lone Working"

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