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Safety Health and Environment Intra Industry Benchmarking Association
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Question 560 June 2007

Mobile workers - Communication /Toolbox Talks

We have a very mobile workforce and unique problems delivering training material and communication due to geography, remote working etc. Some engineers don’t meet or visit their manager/zone office on a regularly basis so face to face delivery is not an option. We have a limited PDA solution.

The current postal method is unsatisfactory, without confirmation of receipt or “test of understanding” (formal or informal) that takes place during the presentation of the toolbox talks etc. Records of “attendance” (i.e. were sent the information) is not sufficient to demonstrate “effective communication”.

Can any member suggest an effective solution?


The following 3 companies answered this question:

  • BP Chemicals Ltd
  • BP International Ltd
  • VocaLink

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