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Safety Health and Environment Intra Industry Benchmarking Association
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Question 430 March 2006

Noise exposure in call centres - measuring and reducing

With the imminent introduction of the new 'Noise at Work Regulations', I would be grateful if members could advise the actions they are undertaking to measure/reduce potential risks to call handlers.


The following 3 companies answered this question and a document was supplied:

  • Barclays Bank
  • Dow Corning Ltd
  • Nationwide Building Society
  • "Call Centre Guide"

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